I sent this Monday night but after checking with a fellow classmate, I was informed that it never made it so here it is again.
The is a good research report related to TCO at http://cnilive.com/impact/specials/tco/
There is also a good little "Ask the Expert" TCO piece at
http://www.planetit.com/techcenters/docs/services/expert/PIT19990520S0009
There is also information on a TCO Model at
http://www.gartner.com/public/static/consulting/tco/tcochart.html
I hope this helps.
******* TKT 8763 Seminar in Planning for Instructional Technology *******
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