EASE 2011 participants gain knowledge

Alicia Nichols (front row, left to right), Norma Craig, Simone Cottrell, Christy Freeman, Ann Gann and Stacy Collins; and (back row, left to right) Emily McGuire, Abby Spann, Lester Mitchell, Betsy Neal, Lisa Hearn and Alisa Baker. Michelle Tehan not pictured.

Participants in the 2011 Education for Administrative Support Employees (EASE) sessions took advantage of the opportunity to boost their knowledge during the 12-week training program, which is designed to provide new administrative support staff with the tools to perform their jobs effectively.

At the beginning of the program in late September, the EASE class was given a surprise pre-test during their first meeting to benchmark their level of knowledge. The pre-test scores averaged 53%. At the conclusion of the training sessions, they took a second test to assess progress and knowledge gain, and the scores averaged 82%. The improved test scores indicate that the participants gained knowledge and learned new skills during the EASE Program.

Session topics included basic department internal controls, business writing skills, communication skills, conflict resolution, diversity, information security, professional image, purchasing, time management, travel, and the employment process.

The 2011 EASE graduates are:

Alisa Baker, administrative assistant I, Holmes Cultural Diversity Center

Stacy Collins, office associate, Physical Plant Administration

Simone Cottrell, office associate, College of Arts and Sciences

Norma Craig, administrative assistant I, Physical Plant Administration

Christy Freeman, administrative assistant I, Athletics - General Administration

Ann Gann, office associate, Academic Outreach and Continuing Education

Lisa Hearn, administrative assistant II, MSU Foundation

Emily McGuire, office associate, Institute for Imaging and Analytical Technologies

Lester Mitchell, office associate, Southeast District Extension Office

Betsy Neal, administrative assistant I, Human Resources Management

Alicia Nichols, office associate, Food Science, Nutrition and Health Promotion

Abby Spann, office associate, Student Housing - Administration

Michelle Tehan, business coordinator, FWRC - Wildlife and Fisheries

The next EASE Program will be held in the fall. Participants will be invited in August.

For more information, please contact Adrienne Morris at morris@hrm.msstate.edu or 662-325-3713.

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